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that's just it - in this case, for example, they're admitting it's a bug but telling everyone to "be patient, it will go away by itself" ...?Originally Posted by jscheuer1
They're not even pretending to fix it. While I agree that if it's going to "go away" by itself, then fixing it would probably be a waste of effort. It just doesn't seem like the "Apple" philosophy.
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Global Moderator
Seems like a very non-Apple way of doing things. A complacent shrug. I hope these little niggles don't become too frequent.
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Elite Coders
Look, as far as I see it, if they make a big fuss about fixing it, everyone will know that there was a serious flaw in their hardware/software, however, if they just say, oh it's a momentary glitch, no-one will be tempted to think that Apple's screwed up royally.
Just sayin'
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Bernie
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Of course. It's just courting extra criticism because its deviating from the norm...
... 5 days and counting
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Elite Coders
Actually, come to think of it, if they knew for a fact that it's going to fix itself, wouldn't the best way be to send a discrete email to those who put up support tickets and the like and say something like, "we are aware of the problem and we will have fixed it by date x"?
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Bernie
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They're not doing a very good job of keeping it descreet... I just heard a report on the radio about it.
Berverly, they said that you can still manually turn it on or off?
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Global Moderator
Yes, I can do that but its the annoyance of having to remember to do it (grumble). At least I'm still off work for the next few days so I'm not exactly getting caught short missing 'important' phone calls
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Elite Coders
Hmmmm, well once it's fixed, not a lot of people who didn't have the issue will remember it.
Are there any apple stores in Derbyshire? You can talk to the people at the genius bar and see what they say about it. In my experience, they're very helpful.
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Bernie
Elite Coders
Oh yes, congratulations on 1,000 posts Beverly.
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Bernie
Global Moderator
I meant, that kind of attitude - Don't bug us, we'll bug you . . .that's just it - in this case, for example, they're admitting it's a bug but telling everyone to "be patient, it will go away by itself" ...?
They're not even pretending to fix it. While I agree that if it's going to "go away" by itself, then fixing it would probably be a waste of effort. It just doesn't seem like the "Apple" philosophy.
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