Cant login to my Google Account

[Sikky]

Hi

When using Firefox I cannot log in to my Google Mailbox - but with Google Chrome and IE I have no problems login to my Google Account. Any help??? Im using Firefox Mozilla/5.0 (Windows; U; Windows NT 6.0; de; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729)

I have Windows Vista
Thanks.....

[Nile]

Hm, a little bit more detail please? Any errors messages? One thing you might want to look at is to make sure your cookies are enabled. If cookies are disabled, you would see a message that says "Your browser's cookie functionality is turned off. Please turn it on." Or - does it just say that your username/password combination are invalid?

• Make sure you're using the right username and password (I assume you've already done that)
• Clear your cache and cookies (Tools->Clear Recent History->Time range: Everything->Check "Cache" and "Cookies")
• Reset your password and try logging in with the new password
• Reinstall firefox DIRECTLY from http://www.mozilla.com/en-US/firefox/
• Try logging in under another username/password

If all fail, take a look at: http://mail.google.com/support/bin/a...n&answer=46346 and http://www.google.com/support/accoun...py?topic=14132

Report back, good luck.

[Sikky]

Thanks Nile

Problem solved yesterday - it was a Cookie issue - guess I had too much Cookies for Xmas.

[Nile]

No problem, I'm glad to help

Here on DD, we like to keep things organized. In an effort to do so, you have the option to set a thread to resolved when an issue is fixed. To make the status of the thread resolved:
1. Go to your first post
2. Edit your first post
3. Click "Go Advanced"
4. In the dropdown next to the title, select "RESOLVED"

[Sikky]

Im trying to edit the post and select it as "RESOLVED" but I cant find the edit button on my first post. Any help.

[Sari1]

good post, thanks for post, +1))))

[EvaBrown89]

I had the same problem and your advices help me. Thank you, guys

[DuncanCox]

If Firefox is not working there always two reason behind this.
first is cookies, just remove all cookies.
and second is file corrupt, just re install your firefox once.