In IE7 WinXP, going to the page in question and maximizing the window, the menu stays relative to the new page layout as expected. What does your client mean exactly when he says "it stays in the same place", and what's his browser/OS configuration?
How do I make the menu stay expanded to the point I am at? For instance, when clicking heading Medical Information/Heart Defects/Aortitic Stenosis, the menu returns to the original state. I would like it to stay open at this level.
The persistence feature only remembers a header's setting when you click on the header itself, not its sub menu contents. That's because technically, the later is simply an arbitrary DIV that the header just happens to expand/contract, with their relationship ending there.
If you wish clicking on any one of the sub menu links to cause their "associated" header to remain open on the target page, you can edit the links' URLs to take advantage of the feature "Remote links that expand select headers on the target page" mentioned. In other words, your link would look something like:
Code:
<a href="target.htm?headerclass=index1,index2,etc">Target Page</a>
Bookmarks