Dear Peter Nguyen,
Thank you for taking the time to contact
spoof@paypal.com. The email you
reported was not sent by PayPal and is a phishing (fraudulent) email.
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What to do Next
--------------------
Delete the phishing email. If you've already responded to the email,
please log in to your PayPal account and perform some important safety
measures.
1. Go to your Profile and change your password and security questions.
2. Review the payments listed on your Account Overview.
If you notice a payment that you don't recognize, visit the PayPal
Security Center to file a claim. We'll promptly investigate any
suspicious transactions and you won't be held liable for unauthorized
payments sent from your account.
-------------------------------------
Visit the PayPal Security Center
-------------------------------------
In the new PayPal Security Center you'll find fraud-fighting tips,
tools, and technology.
You'll learn:
* Ways to stay safe online
* How to spot fake emails
* What to do if you suspect unauthorized activity in your account
You'll also find tools to help protect against identity theft:
* Equifax credit alerts: Receive notifications about activity on your
credit accounts
* eBay Toolbar: Download a toolbar that warns you when youre on a
potentially fraudulent web site
-------------------------------------
Safeguard Your Account
-------------------------------------
Phishing emails often try to get your attention by telling you that
there's a problem with your account.
One way to figure out if an email is really from PayPal is to open a new
browser and log in to your PayPal account. Any important information
about your account will be displayed once you are logged in.
------------
Thank You
-------------
By alerting us to this phishing email, you're taking an active role in
keeping the PayPal community safe. Users like you are our greatest
partners in combating spoof.
We'll use the information you provided to work with law enforcement to
shut down the fraudulent website.
Sincerely,
PayPal
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Remember, PayPal will never ask you for your password in an e-mail.
There are no exceptions to this policy. If someone claiming to be from
PayPal asks you for your password in response to an e-mail, you should
refuse to provide it and contact us. To contact PayPal, go to the PayPal
Help Center and click the "Contact Us" link.
************************************************************************
This
email is sent to you by the contracting entity to your User Agreement,
either PayPal Inc or PayPal (Europe) Limited. PayPal (Europe) Limited is
authorized and regulated by the Financial Services Authority in the UK
as an electronic money institution.
***********************************************************************
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