View Full Version : FTP help?
06-02-2009, 06:30 PM
it says 331 Password required.
But I'm putting in the pass word & user name 1&1 gave me, and im using ftp.serenadelyts.com as the address/url/whatever. I really dont know what to do, this is my first domain, I've had a subdomain & used ftp before though.
06-02-2009, 07:41 PM
have you tried just typing in your url without any ftp. and www. at the beginning.
have you contacted 1&1 about your problem?
other things to check (I know it sounds obvious, but they're simple mistakes that everyone makes at some point):
misspellings / transposed characters
is you CAPS LOCK key on?
Also what are you using for ftp? I have 1&1 also, and sometimes it's picky about how you ftp. Believe it of not, IE7 works best for me.
06-03-2009, 05:48 PM
Also, check to see if you're using the right type of FTP, either FTP (port 21) vs. SFTP(22)
06-03-2009, 11:22 PM
Your hostname is valid and asks for login. Just be sure not to copy username/password with spaces.
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